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  • The Deuter Promise - Free Lifetime Repair
Customer Service
Customer account
Customer Service

Service

Service

FREQUENTLY ASKED QUESTIONS

Do you have any questions about Deuter’s products or services? Here you will find some answers. Otherwise you can contact our customer service!

About the FAQs

Orders & Delivery

Payment, customer account, invoice, shipping costs, etc.: here you will find all important information about your order.

All important information

Return

Would you like to return your item? Here we explain how returns work. 

Information on returns

Complaint

You have a complaint? We show you how you can proceed now.

Repair service

Get more information about the repair service here.

Go to repair service

contact deuter

Feel free to send us a message, we will answer you as soon as possible.

To the contact form