In general, we are refraining from cancelling orders, especially if they have already been confirmed and/or material has been purchased.
We are adhering to agreed payment terms, and if necessary, arranging advance payments.
There will be no late delivery penalties if these are due to the effects of the COVID-19 outbreak.
In the case of factory closures, workers will receive their wages and severance pay (provision of emergency financial aid).
We are looking into whether wages can still be paid in the case of a production standstill, or whether it is possible to make any concessions e.g. through adjusting payment terms, in order to secure wage payments.
Together with other stakeholders in-country, we are looking into other support measures that might be required, such as the provision of emergency financial aid to bridge workers’ wages or redundancies.
We are informing suppliers early of our projected orders and updating these regularly. And lead times are being coordinated with our partners.
Regarding worker health and the risk of infection within production facilities, we are ensuring that:
Workers are being informed about these protective measures and about their rights, and have access to employee/union representatives and other grievance procedures.
Suppliers are complying with government measures.
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